Frequently Asked Questions
What happened to Eircom PhoneWatch?
Eircom PhoneWatch was purchased by Norwegian company Sector Alarms in July of 2013 who then terminated the contracts of all locally owned Irish contractors previously employed by Eircom PhoneWatch as dealers including Phonelink Security.
What happens if my alarm goes off?
If your alarm goes off personnel from our state of the art monitoring center will contact your key holders. If you set your alarm off by accident you will need to give your verification word to our operator and they will then stand down.
How do I switch?
When you contact us and confirm you would like to Switch your alarm monitoring we will send one of our expert engineers to your property to conduct a full routine service and transfer your monitoring to us. You keep your existing system we just take it over.
Just fill out your details below and a member of our team will contact you to complete your switch!
I've had a security system installed by Phonelink security a 100% Irish owned monitoring service. I'm delighted to have the HKC alarm and I love the app to control my alarm. I am more than happy to recommend Seán and the team to help protect your home or business outside of the ring. Maith thú
I used to be with Phonewatch. Was paying them €38 per month to monitor my alarm. I changed over hassle free to Phonelink Security. I now pay €15 per month. And what's more is Phonelink are a local company. Great service
We were delighted with the quick professional approach of Sean and all the team in Phonelink Security who installed the CCTV security system for Kelly’s Resort Hotel. The system is top class and excellent value.