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Frequently Asked Questions

What happened to Eircom PhoneWatch?

Eircom PhoneWatch was purchased by Norwegian company Sector Alarms in July of 2013 who then terminated the contracts of all locally owned Irish contractors previously employed by Eircom PhoneWatch as dealers including Phonelink Security.

What happens if my alarm goes off?

If your alarm goes off personnel from our state of the art monitoring center will contact your key holders. If you set your alarm off by accident you will need to give your verification word to our operator and they will then stand down.

How do I switch?

When you contact us and confirm you would like to Switch your alarm monitoring we will send one of our expert engineers to your property to conduct a full routine service and transfer your monitoring to us. You keep your existing system we just take it over.

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Just fill out your details below and a member of our team will contact you to complete your switch!

  • Always available day or night just call Declan for any queries free of charge,what a great back up service you have home/phone link security

    Lisa Jacob Kealy - Wagon Wheels Pub Knockananna
  • Have been a customer of Phonelink Security for a number of years now. System has been faultless from day one. Installation neat and efficient and up to date. Would have no hesitation in recommending Phonelink.

    Paul Cummiskey - Retired Detective Garda
  • We run a group of pharmacies, and as such security that we have absolute faith in is paramount. We initially began dealing with Phonelink Security in 2005 when they installed a wireless monitored alarm in one of our stores. We found them to be exceptionally professional and accommodating in all of our dealings with them, and have since rolled out similar systems in all of our stores. Phonelink also provide us with multiple camera CCTV systems with hard disk based recording and network retrieval. This allows remote accessibility from any of the computers or cashpoints in all of our stores, or even offsite via a secure internet VPN tunnel, facilitating the minimisation of shrinkage due to theft. We wouldn’t hesitate to recommend Phonelink Security to anyone considering security solutions for their business.

    John O’Meara - Director, Procare Pharmacy Group