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Frequently Asked Questions

What happened to Eircom PhoneWatch?

Eircom PhoneWatch was purchased by Norwegian company Sector Alarms in July of 2013 who then terminated the contracts of all locally owned Irish contractors previously employed by Eircom PhoneWatch as dealers including Phonelink Security.

What happens if my alarm goes off?

If your alarm goes off personnel from our state of the art monitoring center will contact your key holders. If you set your alarm off by accident you will need to give your verification word to our operator and they will then stand down.

How do I switch?

When you contact us and confirm you would like to Switch your alarm monitoring we will send one of our expert engineers to your property to conduct a full routine service and transfer your monitoring to us. You keep your existing sensors we just take it over, our office will discuss if your alarm panel needs to be upgraded.

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Just fill out your details below and a member of our team will contact you to complete your switch!

  • Have been a customer of Phonelink Security for a number of years now. System has been faultless from day one. Installation neat and efficient and up to date. Would have no hesitation in recommending Phonelink.

    Paul Cummiskey - Retired Detective Garda
  • I used to be with Phonewatch. Was paying them €38 per month to monitor my alarm. I changed over hassle free to Phonelink Security. I now pay €15 per month. And what's more is Phonelink are a local company. Great service

    Nicola Kenny
  • We found Phonelink Security to be very professional in their approach to serving our businesses. We have a Geovision security system which allows us to view our premises over the internet from any where in the world. We also had an alarm system installed at our Dunshaughlin branch. This is connected to the Phonelinks's monitoring centre for 24 hour peace of mind with GSM mobile monitoring backup. We had the same system intalled in our new premises at Greenogue. Phonelink Security installed for us at both these sites state-of-the art cameras which can turn 360° and zoom in on car registrations entering and leaving our premises. We would be more than happy to recommend Phonelink Security to any of our competitors in the Hire Plant industry.

    Rory O’Connor - Managing Director, Hire2K.ie