Frequently Asked Questions
What is a Yearly Routine Service?
Included in your yearly monitoring fee is one routine service. Each year we will contact you to arrange a visit by one of our expert engineers to insure that your system is functioning correctly. This is a requirement of most insurance policies.
What happens if my alarm goes off?
If your alarm goes off personnel from our state of the art monitoring center will contact your key holders. If you set your alarm off by accident you will need to give your verification word to operator and they will then stand down.
How do I switch?
When you contact us and confirm you would like to Switch your alarm monitoring we will send one of our expert engineers to your property to conduct a full routine service and transfer your monitoring to us. You keep your existing system we just take it over.
Just fill out your details below and a member of our team will contact you to complete your switch!
We have been using Phonelink Security for our premises at Brown’s Barn with their CCTV and Intruder systems. We have found their service excellent. When we need them they are always at the end of a phone.
We run a group of pharmacies, and as such security that we have absolute faith in is paramount. We initially began dealing with Phonelink Security in 2005 when they installed a wireless monitored alarm in one of our stores. We found them to be exceptionally professional and accommodating in all of our dealings with them, and have since rolled out similar systems in all of our stores. Phonelink also provide us with multiple camera CCTV systems with hard disk based recording and network retrieval. This allows remote accessibility from any of the computers or cashpoints in all of our stores, or even offsite via a secure internet VPN tunnel, facilitating the minimisation of shrinkage due to theft. We wouldn’t hesitate to recommend Phonelink Security to anyone considering security solutions for their business.
Always available day or night just call Declan for any queries free of charge,what a great back up service you have home/phone link security