Frequently Asked Questions
What is a Yearly Routine Service?
Included in your yearly monitoring fee is one routine service. Each year we will contact you to arrange a visit by one of our expert engineers to insure that your system is functioning correctly. This is a requirement of most insurance policies.
What happens if my alarm goes off?
If your alarm goes off personnel from our state of the art monitoring center will contact your key holders. If you set your alarm off by accident you will need to give your verification word to operator and they will then stand down.
How do I switch?
When you contact us and confirm you would like to Switch your alarm monitoring we will send one of our expert engineers to your property to conduct a full routine service and transfer your monitoring to us. You keep your existing system we just take it over.
Just fill out your details below and a member of our team will contact you to complete your switch!
I've had a security system installed by Phonelink security a 100% Irish owned monitoring service. I'm delighted to have the HKC alarm and I love the app to control my alarm. I am more than happy to recommend Seán and the team to help protect your home or business outside of the ring. Maith thú
I used to be with Phonewatch. Was paying them €38 per month to monitor my alarm. I changed over hassle free to Phonelink Security. I now pay €15 per month. And what's more is Phonelink are a local company. Great service
We run a group of pharmacies, and as such security that we have absolute faith in is paramount. We initially began dealing with Phonelink Security in 2005 when they installed a wireless monitored alarm in one of our stores. We found them to be exceptionally professional and accommodating in all of our dealings with them, and have since rolled out similar systems in all of our stores. Phonelink also provide us with multiple camera CCTV systems with hard disk based recording and network retrieval. This allows remote accessibility from any of the computers or cashpoints in all of our stores, or even offsite via a secure internet VPN tunnel, facilitating the minimisation of shrinkage due to theft. We wouldn’t hesitate to recommend Phonelink Security to anyone considering security solutions for their business.